Our Energy Switching Customer Promise

To Respect Your Privacy

Whenever we supply a comparison you can be safe in the knowledge that your trust in us is well founded. That’s why we only ask for the technical information so we can give you an accurate comparison. Only when you like the look of our comparisons will we ask for any personal details. Of course, we will never sell or pass on your information, we use it to identify you to your new supplier and without it, we couldn’t save you money on your home energy contract.

To Uphold Industry Standards

We want to ensure we’re always on point with the way we operate. That’s why we’re an opt-in member of the TPI Code of Practice. This means that by doing an energy comparison with The Efficiency People your information will be treated with care and we will never mislead you.

To Never Send Junk Mail

Keeping on top of a busy schedule is hard, so we won’t make things harder by clogging up your inbox. We’ll only email you if you agree to receive them. The only time we will contact you is if there’s something relevant to talk to you about.

To Work For You

Our job is to give you a honest, fast, hassle-free energy comparison; which we’d love to lead to a cheap gas or cheap electricity contract for your home. That’s why we will never have a vested interest in the choice of your energy supplier. We simply present you with what is available to help you make an informed decision on your gas or electric contract.

The Efficiency People Energy Savings is a free service, however, we may receive a small payment from the supplier direct. This will never affect the home energy prices you pay nor the impartiality of our comparisons.

To Have No Additional Charges

Nobody likes a nasty surprise, so we’ll never attach a premium to any of our home energy comparisons. Providing you with a comparison of cheap gas and cheap electricity is the name of the game, no need to spoil it with hidden charges.

To Be Efficient, Fast and Reliable

We’ve made our home energy comparison engine as quick and easy to use as possible. We only ask for the minimum information needed for a comparison to help speed up the process; and our advisors are all given extensive training to efficiently guide the process of switching energy suppliers. All so it’s a bit easier for you to find the right energy supplier for you.

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